At deyoung.store, we strive to ensure our customers are completely satisfied with their purchases. Please review our return and refund policy below.

Return Policy:

• We accept returns within 30 days of the delivery date.
• Items must be unused, in their original condition, and in the original packaging to be eligible for a return.
• To initiate a return, please contact us at sales@deyoung.store with your order number and reason for the return.

Non-Returnable Items:

• Items that have been used or damaged after delivery.
• Items not in their original condition or packaging.

Return Process:

1. Contact us to initiate the return process.
2. We will provide you with return instructions and the return address.
3. Ship the item back using a trackable shipping method.
4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refund Policy:

• Approved refunds will be processed to your original method of payment within 5-7 business days after approval.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges:

• If you received a defective or damaged item, please contact us for an exchange.

Questions? For more information about returns and refunds, please contact us at sales@deyoung.store.

Thank you for shopping with deyoung.store!